Webinar Recording: Dealing with Difficult Conversations

Click below for a recording of this session. 

We’ve all had that moment when we know we need to have a difficult conversation. These conversations can be tough to navigate, particularly in the workplace, but in this recording we discuss both practical tips and strategies to enable you to tackle these conversations head-on.

During the session you will learn effective communication techniques, active listening skills, and how to maintain a calm demeanour when faced with tough situations, as well as how to turn difficult conversations into opportunities for growth and understanding.

Webinar recording: https://youtu.be/Zv9zprWhaoE